Training

Name: Customer Service in Today's Public Safety Communications
Start: 2025-08-28T16:00+00:00
End: 2025-08-29T01:00+00:00
Location: Brazoria County Sheriff's Office

Career Development Team

Mission

Our mission as assigned by the Sheriff is to provide effective and efficient law enforcement, detention, civil and court security services to the residents and visitors of Brazoria County. We aim to provide fair and impartial services, holistically through collaborative partnerships within our office, community and other law enforcement agencies to enhance the quality of life for those we serve.

Vision

The Brazoria County Sheriff's Office (BCSO) deputies and staff continually strive to be a premier law enforcement agency in the State of Texas. To accomplish this vision, we employ quality, highly-trained personnel and foster dynamic leaders throughout our agency who will achieve this vision through innovation, transparency and accountability to the residents of Brazoria County. BCSO will be the bridge between law enforcement, first responders and members of our community.

Brazoria County Sheriff's Office

VALUES

Trust

As the backbone of the agency, our success is hinged on the cultivation of integrity, reliability, transparency, fairness and sincerity.

Service

Our commitment to achieving the Sheriff's assigned vision as we seek excellence through professionalism, education, training and the overall improvement of the quality of life in our county while providing to employees, the public and those in our custody a safe and dignified environment in which to succeed.

Community

Through outreach and partnerships, we embrace collaboration with residents from all walks of life to promote the safety and success of the communities in Brazoria County.

About the Career Development Team

The Brazoria County Sheriff's Office Career Development Team continually strives to provide top quality training to all by encompassing the agency's mission, vision and values of trust, service and community. By providing training, we accomplish the agency's mission of employing "highly trained personnel," which in turn accomplishes the agency's mission of enhancing "quality of life for those we serve" and the agency's values, increasing trust, improving service, and fostering a sense of community.

Mission of the Career Development Team

It is the mission of the Brazoria County Sheriff’s Office Training Academy to provide exemplary, state-of-the-art training to our members, those of our partner-agencies and any other who may benefit. We aim to prepare public servants to become the epitome of professionalism within their respective fields and craft and seek to assist in the personal and career development of all. The Brazoria County Sheriff’s Office Training Academy will strive to facilitate quality, modern-day instruction to keep law enforcement on the cutting edge and up to date on current trends. We are dedicated to exceeding the training standards set forth by the Texas Commission on Law Enforcement, the Texas Commission on Jail Standards, and the Texas Department of Public Safety.

Core Values of the Career Development Team

PROFESSIONALSIM:

We shall commit ourselves to professionalism. Professionalism stands for the capability, integrity and expertise demonstrated by members in the performance of their duties. The public we serve and the law enforcement community we work within expect and deserve professional and devoted public servants. We shall make choices based on what is right and fair and understand that professionalism includes seeking knowledge and honing our craft. The Brazoria County Sheriff’s Office Training Academy and Training Team commits to providing opportunities to increase the professionalism in the field of law enforcement.

SUPPORT:

We shall seek the trust of the pubic by training highly capable and ethical public servants. We seek the trust of our peers by displaying the conduct we expect of others, and utilizing the knowledge that we teach. The Brazoria County Sheriff’s Office Training Academy and Training Team believes that we serve and support our members and partners by mentoring and diligently providing opportunities for personal growth and career development.

DUTY:

We shall display pride in our commitment to service and duty. Not boastful or arrogant pride, but pride in service with distinction through the execution of duties with the highest degree of integrity. The Brazoria County Sheriff’s Office Training Academy and Training Team believes that knowledge and skills are worthy of respect and our public demands a commitment to them. We must understand that we have committed to our peers and community that our actions will meet our words.

Attendance Rules

Attendees shall arrive by the scheduled time of the training, no matter the location. Attendees shall make every effort to notify a member of the Career Development Team in the event their arrival will be delayed.

Attendees, no matter the location, shall dress in either their agency approved uniform or other professional attire such as, collared or button up shirts, slacks or jeans without any cuts or holes.

Attendees training at other locations, such as at the outdoor gun range, will abide by dress codes for those respective locations or will be consistent with the trainer's requested attire.

No sweatshirts and/or graphic T-shirts will be allowed.

Attendees who choose not to wear their agency uniform and choose to carry their duty weapon, the attendee’s shirt shall be tucked in, and the weapon shall be holstered and worn with a belt and the attendee's department badge shall be visible.

Meet your Career Development Team

Check out our 4th Quarter 2024 Training Brochure by clicking the link below!

4th Quarter 2024 Training Brochure

Still can't find what you're looking for, try checking out our new Training Consortium page.

Training Consortium

See our 'live' calendar below

and

visit often for updates!

Customer Service in Today's Public Safety Communications

Presented by APCO International, Leaders in Public Safety Communications

Date: 08/28/2025 11:00 AM - 8:00 PM 08/28/2025 11:00 AM 08/28/2025 8:00 PM
Location: Brazoria County Sheriff's Office
3602 County Road 45
Angleton, Texas 77515
Introduction: This course addresses all aspects of customer service and how it impacts our industry. Although intangible, it is a critical component that must be understood and applied in excellence to every situation.

Add to my Calendar

For additional course information, please click on the link below to view the course flyer.

Customer Service in Today's Public Safety Communications, Angleton, Texas #74497

Click #74497 to register or visit APCO. (The course is located in the MyAPCO account, Training Central, Schedule and Registration, Class #74497)

*In order to register, you must create or log into your MyAPCO account. Click the following link for a step-by-step guide to creating your account:

APCO_Create_Account_Quick_Guide.pdf (apconetforum.org)

**For Brazoria County Sheriff's Office employees, click here to download our internal course registration form first and be sure to follow department protocol.

Return to full list >>

Brazoria County, TX

Service Finder