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1000 San Pablo Avenue
Albany, CA 94706
Phone: 510-528-5710
Fax: 888-888-8888
E-mail: email@address.com

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Please correct the fields below:

Crime Lab Customer Survey

1
Please identify your general job title.
Please identify your general job title.
2
How do you submit evidence?
How do you submit evidence?
3
How soon after confiscation do you usually submit evidence?
How soon after confiscation do you usually submit evidence?
4
Have you utilized our Crime Laboratory webpage?
Have you utilized our Crime Laboratory webpage?
5
Is there any information you would like to see added to the Crime Laboratory’s webpage?
Is there any information you would like to see added to the Crime Laboratory’s webpage?
6
Would you be open to the Crime Laboratory returning your evidence with the option to still destroy evidence, if needed?
Would you be open to the Crime Laboratory returning your evidence with the option to still destroy evidence, if needed?

7
Please rate your satisfaction with the following:
Please rate your satisfaction with the following:
Extremely Satisfied Very Satisfied Neither satisfied nor dissatisfied Not satisfied Not satisfied at all N/A
The customer service when contacting the laboratory
The responsiveness of laboratory staff to your questions or concerns
The knowledge, skills, and abilities of the members of the laboratory
Professionalism of personnel
The ease of scheduling an appointment
The procedures for submitting evidence
The ability to reach scientific personnel
The clarity of Seized Drugs reports
The quality of Seized Drugs reports
The turn-around time of the Seized Drugs section
The overall performance of the laboratory
8
How would you like to see our laboratory improve?
9
Please list any positive feedback, suggested improvements, and other comments, questions, or concerns you have regarding our laboratory, employees, and work product(s).

10
Do you wish to be contacted regarding a compliment, concern, or complaint?
Do you wish to be contacted regarding a compliment, concern, or complaint?
Contact Information (Optional, but please fill out if you wish to be contacted)
11
Name
12
Agency
13
Email
14
Phone
  1. To receive a copy of your submission, please fill out your email address below and submit.